Bakery FAQs
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We are open Fridays from 4:00 PM to 6:30 PM.
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Pre-orders are highly recommended, as many items sell out.
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Our pre-order window opens Saturdays at 9:00 AM and closes Wednesdays at 10:00 PM for pick-up that Friday. Pre-orders can be placed through our pre-order page during the ordering window.
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Yes! We make a limited number of extra pastries and breads each week, so you’re welcome to stop by during bakery hours. Selection may be limited and is available on a first-come, first-served basis.
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You're welcome to visit us during bakery hours to purchase from our walk-in selection.
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Yes. Pricing is fully custom, and we need at least a week's lead time. Please reach out through our
to inquire. A few things to know: we don't make vegan or gluten-free items, but we're happy to refer you to a colleague who does. A deposit is required to hold your date and add your order to our production schedule. Custom orders are pickup only.
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Bakery pickups are in-store only. Delivery is available for our recurring wholesale partners.
Classes FAQs
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We offer hands-on baking classes: Thursdays from 6:00 PM to 9:00 PM; Most Saturdays from 2:00 PM to 5:00 PM.
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New class dates are released monthly, 3 months in advance. We recommend signing up for our newsletter to be the first to know when new sessions open.
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If a class is sold out, use the waitlist feature on that class's page — we'll let you know if a spot opens up.
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First, check your Promotions and spam folders, confirmation emails sometimes land there. If you still can't find it, reach out through our contact page with your name, the class date, and your order number if you have it, and we'll confirm your booking.
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Please see our Cancellation Policy page for the full details. The link is also included in your reservation confirmation email and in the website footer.
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The door opens 15 minutes before class begins. We recommend arriving early so we can begin promptly.
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Please wear: Comfortable clothing; Closed-toe, comfortable shoes; A hair tie if you have long hair. We'll provide aprons and all necessary equipment.
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Not at all! Our classes are designed for all skill levels — whether you're a beginner or an experienced home baker.
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All ingredients, tools, and materials are provided. You'll leave with the techniques, recipes, and the items you made in class.
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Yes! Our classes are fully hands-on. You'll be actively shaping, mixing, piping, laminating, and baking.
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Yes, absolutely. We focus on techniques that translate well to a home kitchen. However, using the right tools can make the experience more seamless and help you achieve the best results. If you'd like guidance, you can explore our Baking Essentials page, where we've gathered the tools we use and recommend.
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You'll get the recipe during class, and we encourage you to take notes. But if you're having too much fun to write everything down, or you misplace your recipe later, that's where L'Atelier at Home comes in. It's our online recipe catalogue: anyone can subscribe, and every class purchase includes one free month. You'll receive a code to redeem it in the fulfillment email after your class. (If you don't see it, check your Promotions and spam folders.)
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Yes! for birthdays, team building, and other occasions. See our Private Baking Classes page for group sizes and details.
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Yes! We offer free, on-site parking for our guests. You'll be able to park directly at the bakery, making your visit easy and convenient.
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While we do not have a strict age requirement, most of our regular workshops are designed for adults and are paced accordingly. Depending on the class, younger participants may find the experience long or technically challenging. For children and younger bakers, we generally recommend our Little Chefs Academy summer camp program, which is specifically designed with kids in mind. The recipes are more age-appropriate, classes include breaks, and we provide additional supervising staff to create a fun, supportive, and engaging environment for younger participants. If you would still like to bring your child to one of our regular classes, children must be accompanied by a participating adult at all times. Both the adult and the child must each have their own reservation, and the accompanying adult is responsible for supervising the child throughout the class.
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Unfortunately, due to limited space and for safety reasons, we cannot accommodate guests or spectators in the classroom during workshops. Everyone attending the class must have a reservation and be an active participant in the workshop. This helps us maintain a comfortable learning environment and ensures enough workspace, tools, and instructor attention for each guest.